Disappointing for a supermacs.
I know some supermacs are in old buildings but still certain things can be done to improve the experience, The toilets were very very poor, badly cracked urinals, cracked floor tiles and wall tiles and toilet paper thrown around the floor in cubicles, I didn't see the clean sheet so I don't know how long stuff was thrown around the floor waiting for a cleaner to come.
The food
I always order the same thing in all supermacs to compare portion sizes, quality and charges and it size and charge was on par with other supermacs but the quality was not the same, looked like to me the oil needed changing even though it was only 7pm as there was a lot of black burnt looking particles on the fries, chicken was fine but not exactly fresh but still edible.
No interaction from the staff really but that wouldn't put me off but the quality of the food would.
I've reviewed a lot of supermacs now and this is the 1st one that I wouldn't be interested in trying again and is bottom of my list.
Hi Padraig,
We are very sorry to hear of your recent experience with us. We are always striving to improve our services and feedback is extremely important to us. Would you be able to provide the above information and further details of your visit including the location, time and date of the visit and your contact details to [email protected] so we can follow up with you directly.
Kind regards,
Chloe
Supermac's Online
